IP address restrictions allow your organization to control where users can access ClearPoint from. By allowing or blocking specific IP addresses or ranges, administrators can ensure only trusted networks—such as office locations or VPNs—can log in to the account. This is especially helpful for teams managing confidential or sensitive data.
Prerequisites
IP Address Restrictions are available only for Enterprise Plan accounts.
Only Administrators can configure IP restrictions.
Configure IP Address Restrictions
From the left navigation, select Settings.
Click Users & Security.
Navigate to the Login Security tab.
IP Address Restrictions.
You will see a page with your current IP address displayed at the top. This is helpful for testing whether your network will be allowed or blocked based on the rules you set.
Testing IP Addresses
You can test any address—your current one or another one—before applying changes.
Enter an IP address in the Test IP Address field.
ClearPoint will analyze whether that address is allowed or blocked based on your settings under IP Allow List and IP Block List.
This helps validate your configuration before enforcing restrictions.
IP Allow List
Use the IP Allow List to specify the exact addresses or ranges you want to grant access to.
Enter each IP address on a separate line.
Supports IPv4 and CIDR notation.
If any address is listed in the Allow List:
✔ Only those addresses can log in
✖ All other IPs are denied by default
If the Allow List is empty, all IPs are allowed unless blocked.
Examples:
192.168.1.25
10.0.0.0/24
IP Block List
Use the IP Block List to explicitly block access from specific locations.
Enter each IP address or range on its own line.
Supports IPv4 and CIDR notation.
If an IP address appears in both the Allow List and Block List:
The Allow List takes precedence, and the address will be allowed.
Examples:
173.42.89.10
200.55.0.0/16
⚠️ Important
Be careful not to accidentally block your own access. Always test your organization's IP ranges using the Test IP Address field before saving.